:root {
  --bg: #f8f4fc;
  --surface: #ffffff;
  --ink: #1f1830;
  --muted: #6e6287;
  --line: #e4d9ef;
  --dark: #1a1328;
  --dark-line: #4a3563;
  --accent: #f7b2dd;
  --accent-strong: #e480c7;
  --ok: #2e8a73;
  --warn: #9d7a2c;
}

* {
  box-sizing: border-box;
}

html,
body {
  margin: 0;
  padding: 0;
}

body {
  font-family: "Inter", sans-serif;
  color: var(--ink);
  background:
    radial-gradient(circle at 8% -10%, #f4ddf0 0, transparent 35%),
    radial-gradient(circle at 95% 0%, #ece4ff 0, transparent 30%),
    var(--bg);
  line-height: 1.6;
}

h1,
h2,
h3 {
  margin: 0 0 0.6rem;
  line-height: 1.15;
  letter-spacing: -0.02em;
  font-family: "Inter", sans-serif;
}

p {
  margin: 0 0 1rem;
}

a {
  color: var(--accent-strong);
}

.container {
  width: min(1120px, 92%);
  margin: 0 auto;
}

.portal-nav {
  position: sticky;
  top: 0;
  z-index: 20;
  background: rgba(26, 19, 40, 0.94);
  border-bottom: 1px solid var(--dark-line);
}

.nav-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 0.78rem 0;
}

.brand {
  text-decoration: none;
  color: #f7f1ff;
  font-family: "Inter", sans-serif;
  font-size: 1.03rem;
  font-weight: 700;
}

.ghost-link {
  text-decoration: none;
  color: #dacded;
  font-size: 0.9rem;
}

.portal-main {
  padding: 2rem 0 2.6rem;
}

.intro .eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: #8c79aa;
  font-size: 0.75rem;
  font-weight: 800;
  margin-bottom: 0.5rem;
}

.intro h1 {
  font-size: clamp(2rem, 5vw, 3rem);
}

.intro p {
  color: var(--muted);
  max-width: 68ch;
}

.auth-grid {
  margin-top: 1rem;
}

.card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 1rem;
}

.sub {
  color: var(--muted);
  margin-bottom: 0.8rem;
}

label {
  display: block;
  margin: 0.56rem 0 0.24rem;
  font-weight: 700;
  color: #2e2343;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid #dccfee;
  border-radius: 9px;
  padding: 0.65rem 0.74rem;
  font: inherit;
  background: #ffffff;
}

.auth-actions {
  margin-top: 0.85rem;
  display: flex;
  gap: 0.6rem;
  flex-wrap: wrap;
}

.btn {
  display: inline-block;
  border-radius: 999px;
  border: 1px solid transparent;
  cursor: pointer;
  padding: 0.62rem 1rem;
  font-weight: 700;
  text-decoration: none;
}

.btn.primary {
  background: var(--accent);
  color: #311a2f;
}

.btn.primary:hover {
  background: var(--accent-strong);
}

.btn.secondary {
  background: #fff;
  color: #5c4780;
  border-color: #5c4780;
}

.btn.danger {
  background: #c0392b;
  border-color: #c0392b;
  color: #ffffff;
}

.inline-btn {
  margin-top: 0.7rem;
  background: none;
  border: 0;
  color: #7a599f;
  padding: 0;
  cursor: pointer;
  font-weight: 600;
}

.status {
  margin: 0.55rem 0 0;
  min-height: 1.2em;
  color: #7d2f72;
  font-size: 0.92rem;
}

.status.error {
  color: #a63b3b;
}

.hidden {
  display: none;
}

.dash-head {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: flex-start;
  margin-bottom: 0.8rem;
}

.dash-head-actions {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.score-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.65rem;
}

.score-card {
  border: 1px solid var(--line);
  border-radius: 11px;
  padding: 0.78rem;
  background: #fff;
}

.bureau {
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: #816d9f;
  font-weight: 800;
  margin: 0 0 0.24rem;
}

.score {
  font-family: "Inter", sans-serif;
  font-size: 1.7rem;
  margin: 0;
}

.stamp {
  margin: 0.2rem 0 0;
  font-size: 0.87rem;
  color: var(--muted);
}

.table-wrap {
  overflow-x: auto;
  border: 1px solid var(--line);
  border-radius: 11px;
}

table {
  width: 100%;
  border-collapse: collapse;
  min-width: 760px;
}

th,
td {
  text-align: left;
  padding: 0.66rem 0.7rem;
  border-bottom: 1px solid var(--line);
  vertical-align: top;
}

th {
  font-size: 0.8rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #6f5b8d;
}

tbody tr:last-child td {
  border-bottom: 0;
}

.empty {
  color: var(--muted);
}

.badge {
  display: inline-block;
  padding: 0.18rem 0.48rem;
  border-radius: 999px;
  font-size: 0.74rem;
  font-weight: 700;
}

.badge.in-transit {
  background: #fff3dc;
  color: var(--warn);
}

.badge.delivered {
  background: #e7fbf6;
  color: var(--ok);
}

.badge.response-received {
  background: #f5e8ff;
  color: #7e4ca0;
}

.timeline {
  margin: 0;
  padding: 0;
  list-style: none;
  border: 1px solid var(--line);
  border-radius: 11px;
}

.timeline li {
  padding: 0.72rem 0.8rem;
  border-bottom: 1px solid var(--line);
}

.timeline li:last-child {
  border-bottom: 0;
}

.timeline-date {
  margin: 0 0 0.18rem;
  font-size: 0.8rem;
  color: #816d9f;
  font-weight: 700;
}

.timeline-text {
  margin: 0;
  color: #3f3458;
}

.file-list {
  margin: 0;
  padding: 0;
  list-style: none;
  border: 1px solid var(--line);
  border-radius: 11px;
}

.file-list li {
  padding: 0.72rem 0.8rem;
  border-bottom: 1px solid var(--line);
}

.file-list li:last-child {
  border-bottom: 0;
}

.file-meta {
  margin: 0 0 0.2rem;
  font-size: 0.78rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #816d9f;
  font-weight: 700;
}

.file-title {
  margin: 0 0 0.22rem;
  color: #352b4f;
  font-weight: 700;
}

.file-note {
  margin: 0;
  color: #5d5178;
  font-size: 0.9rem;
}

@media (max-width: 960px) {
  .score-grid {
    grid-template-columns: 1fr;
  }

  .dash-head {
    flex-direction: column;
  }
}

/* ── Progress Tracker ───────────────────────────────────── */
.tracker {
  display: flex;
  flex-direction: column;
  gap: 0;
  padding: 0.5rem 0;
}

.tracker-step {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  padding: 0.6rem 0;
  position: relative;
}

.tracker-step:not(:last-child)::after {
  content: "";
  position: absolute;
  left: 11px;
  top: 2rem;
  bottom: -0.6rem;
  width: 2px;
  background: #ddd;
}

.tracker-step.complete::after { background: #a58dbf; }

.tracker-dot {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: #e0d8eb;
  border: 3px solid #ccc;
  flex-shrink: 0;
  margin-top: 2px;
  transition: background 0.2s, border-color 0.2s;
}

.tracker-step.complete .tracker-dot {
  background: #a58dbf;
  border-color: #a58dbf;
}

.tracker-step.active .tracker-dot {
  background: #fff;
  border-color: #7c5cbf;
  box-shadow: 0 0 0 3px rgba(124, 92, 191, 0.2);
}

.tracker-label strong {
  display: block;
  font-size: 0.95rem;
  color: #1a1a2e;
}

.tracker-step.complete .tracker-label strong { color: #a58dbf; }
.tracker-step.active .tracker-label strong { color: #7c5cbf; font-weight: 800; }

.tracker-label span {
  font-size: 0.82rem;
  color: #888;
}

/* ── Messages ───────────────────────────────────────────── */
.messages-section { margin-top: 1rem; }

.message-thread {
  list-style: none;
  padding: 0;
  margin: 0 0 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  max-height: 320px;
  overflow-y: auto;
  border: 1px solid #e8dff5;
  border-radius: 10px;
  padding: 1rem;
  background: #faf7ff;
}

.msg-bubble { padding: 0.6rem 0.9rem; border-radius: 10px; max-width: 85%; }
.msg-client { background: #ede6f9; align-self: flex-end; }
.msg-admin  { background: #fff; border: 1px solid #e0d8eb; align-self: flex-start; }

.msg-label {
  font-size: 0.75rem;
  color: #888;
  margin-bottom: 0.25rem;
}

.msg-content { font-size: 0.9rem; color: #1a1a2e; }

.message-compose {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.message-compose textarea {
  width: 100%;
  border: 1px solid #d4c4e3;
  border-radius: 8px;
  padding: 0.6rem 0.8rem;
  font-family: inherit;
  font-size: 0.9rem;
  resize: vertical;
}

/* ── Credit Report Callout ───────────────────────────────── */
.reports-callout {
  margin: 1.25rem 0;
  background: linear-gradient(135deg, #f0e8ff 0%, #e8e4ff 100%);
  border: 1px solid #cfc0eb;
  border-left: 4px solid #7c5cbf;
  border-radius: 12px;
  padding: 1.3rem 1.5rem;
}

.reports-header {
  display: flex;
  align-items: flex-start;
  gap: 0.75rem;
  margin-bottom: 1rem;
}

.reports-icon {
  font-size: 1.5rem;
  line-height: 1;
  flex-shrink: 0;
  margin-top: 0.1rem;
}

.reports-header h3 {
  margin-bottom: 0.15rem;
  color: #3a2460;
}

.reports-steps {
  margin: 0 0 1.25rem 1.1rem;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
}

.reports-steps li {
  font-size: 0.92rem;
  color: #4a3b6b;
  line-height: 1.5;
}

.reports-btn {
  background: #7c5cbf;
  color: #fff;
  border-color: #7c5cbf;
  font-size: 0.95rem;
  transition: background 0.15s;
}

.reports-btn:hover {
  background: #5c3d9a;
  color: #fff;
}

.reports-note {
  margin: 0.7rem 0 0;
  font-size: 0.8rem;
  color: #8b78aa;
}

/* ── Client upload form ─────────────────────────────────── */
.upload-form {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  margin-top: 0.5rem;
}

.upload-form input[type="text"],
.upload-form input[type="file"] {
  border: 1px solid #d4c4e3;
  border-radius: 8px;
  padding: 0.5rem 0.75rem;
  font-family: inherit;
  font-size: 0.9rem;
}

.section-sub {
  font-size: 0.88rem;
  color: #666;
  margin: 0 0 0.75rem;
}